Regret to inform that we practice no return and no exchange policy except below scenarios.
We send wrong item to you.
We send item in wrong size to you.
Damaged item (subject to you have contacted us within 24 hours upon received the item, at least 2 copies of pictures need to be submitted for verification purpose. You can return your goods after we approve your request.)
Please take note on below when you want to request for return
i. Request will not be accepted unless your request is received within 2 business days of receipt of your order.
ii. Please use the original package which has the sticker with the product information and number. We won't refund without the original package.
iii. Merchandise must be in new condition with tags attached.
iv. Please return or exchange the goods within 3 working days after we have approved your request. Otherwise, we have the right to refuse your refund request.
v. Please send the goods you wish to refund back via POSLAJU/DHL/FEDEX/EMS to the address we assigned to you.
vi. You will be responsible for all associated shipping fees.